PRIVACY POLICY
Last Updated: August 23, 2026
Simpson Outdoor Co. LLC (“Simpson Outdoor Co.,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request an estimate, contact us, or otherwise interact with our business.
INFORMATION WE COLLECT
We may collect information that you voluntarily provide to us, including:
Name
Email address
Phone number
Service or project address
Project details and service requests
Photos, measurements, or other information you provide regarding your project
Communications you send to us
Our website may also automatically collect certain technical information, such as your IP address, browser or device information, pages visited, and information about how visitors interact with the website.
HOW WE USE YOUR INFORMATION
We may use the information we collect to:
Respond to questions and estimate requests
Prepare and provide estimates
Schedule and provide services
Communicate with customers about projects
Process and maintain business records
Improve our website and customer experience
Protect our business and website from misuse
Comply with applicable legal or regulatory requirements
SERVICE PROVIDERS
We may use third-party service providers to help operate our website and business, including website hosting, customer relationship management, scheduling, payment processing, analytics, and other business services.
These providers may process information as necessary to provide their services to us.
COOKIES & WEBSITE ANALYTICS
Our website may use cookies and similar technologies to operate properly, understand website traffic, and improve the visitor experience.
You may be able to manage certain cookies through the cookie preferences available on our website or through your browser settings.
SHARING YOUR INFORMATION
Simpson Outdoor Co. does not sell your personal information.
We may share information with service providers when reasonably necessary to operate our business, provide requested services, process transactions, or maintain our website. We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.
FINANCING
We may provide access to third-party financing options. If you choose to apply for financing through a third-party financing provider, the information you provide directly to that provider is subject to the provider's own privacy policy and terms.
Simpson Outdoor Co. does not control the privacy practices of third-party financing providers.
DATA SECURITY AND RETENTION
We take reasonable measures to safeguard the personal information entrusted to us. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
We may retain information for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.
YOUR CHOICES
You may contact us if you have questions about the personal information you have provided to us or wish to update or correct your contact information.
You may also opt out of promotional communications from us by following any unsubscribe instructions provided or by contacting us directly.
THIRD-PARTY LINKS
Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, security, or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, or applicable requirements. Any updated version will be posted on this page with a revised “Last Updated” date.
CONTACT US
If you have questions about this Privacy Policy, please contact:
SIMPSON OUTDOOR CO. LLC
Upstate South Carolina
Email: info@simpsonoutdoorco.com
Phone: (864) 398-7341